tradd
duggan
Telecommunications & technology specialist
Offering Verifiable Expertise and
Extraordinary Record of Success in Implementing Network-Based Technology
Solutions, Client Account Management,Team Building, Business Development, Cloud-Software
Product Management
Dynamic
performer with 15 years of experience in domestic and global business markets
identifying, creating and cultivating profitable business to meet customers'
strategic/tactical business challenges. In-depth knowledge of Technology,
Telecommunications and Managed Service areas.
Results oriented focused on successfully increasing revenues and
achieving business goals targeting SMB, Enterprise and institutional clients
building long-term profitable sales relationships.
SPECIFIC KNOWLEDGE &
SKILL AREAS
n Business Intelligence Selling
n ERP & CRM Software
n Prospecting & Closing Negotiations
n Salesforce & ACT Software Experience
n Prospecting & Closing Negotiations
n Account Development & Retention
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n Technical Marketing / Product Management
n Cloud Computing/10 Gig Networks
n GIS Solutions/System Integration
n SEO Specialist/Blog Creator/CM/MIS
n Successful Vertical Market Techniques
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n VOIP/Voice/LAN/WAN/VPN/SIP/PBX
n MPLS/VPLS/BGP/IP/DIA/Ethernet/T1
n Web Hosting/E Commerce/Google Adsense
n Fiber/Data Hosting/Firewall
n IT Security Technology/Layer 1,2,3
n Experienced C-Level Selling
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PROFESSIONAL
EXPERIENCE
3/13-Present Integra Telecom, Denver, CO
Enterprise Account Executive
Ø Achieved
sales goals through excellent sales presentations and ability to influence
"C", EVP, and Director-level manager. Super Starter Award Winner for
Sales Achievements.
Ø Consultative
Business to Business telecom sales, featuring technologies to include: Fiber, SIP
solutions, MPLS, Cloud Firewall, managed systems, cloud technologies and
collocation sales targeting a variety of companies. Multiple Integra Quota Club
recipients.
Ø Generated
new business in broad consumer markets and verticals. Emphasizing cold-call,
Network partners, online media, agents and other prospecting methods.
Ø Developing and implementing an effective sales plan,
using a consultative sales strategy to effectively communicate value
proposition to prospective customers.
Ø Accessed
client needs, generated sales proposals and presentations. Negotiated all
contracts: Including new agreements and renewal of existing accounts.
7/11-11/12 Global Telecom & Technology, Denver, CO
Major Account Executive
Ø Responsible for
sales of $1.7 million per year on average; territory includes key accounts
with $2.8 Billion in revenues with
Barnes & Noble, Blockbuster, Florida State University
& Eharmony. Experienced with Vendor
Management, (SLA’s, MSA’s,
SOWs, KPI, RFPs
and
RFIs).
Ø Provider of data communication services applying network
integration to large enterprise and Fortune 500 companies seeking IP transit
network services. Background
including Data
Transport Planning, Designing and/or managing WAN Wide Area Networks, LAN Local
Area Networks and Technical Data Center network Sales.
Ø
Quota Achiever with new customer markets sold in the U.S.,
India, Canada, China and Latin markets
with a focus on Healthcare, Gov’t, Pharma, Energy and Enterprise.
Ø Largest re term
Account base up-sell for the Denver office in Q4, Top monthly Sales with
$400,000 profit and one of the Top Sales representatives over a 2 month period
in new business revenue.
Ø Current areas of sales expertise include full life cycle
MPLS, managed network services, DIA, VPLS gigabit ethernet, BGP, VOIP, Network
Security, Web Hosting selling to Enterprise clients. Working relationships with
VAR’s, Master Agents and CLEC’S.
8/05-5/11 Mile High Concierge, Denver, CO
Business Owner
Ø Successfully started two business fields and
grew to market leaders in just a few years. I was also chosen as a Preferred Concierge Vendor for the Democratic
Convention Denver 2008.
Ø Provided Concierge services to Residential and Corporate
clients throughout the Denver market in errand running, personal assistant and
lifestyle management services.
Ø Grew Pet client base from just a few with Denverdaawg, to
300 in three years time, ranked top 10 citywide for Denver dog walkers and
increased concierge revenue by 150% in just a short period of time. Also
promoting Green awareness among current Pet and Concierge clients.
Ø Handled all aspects of business, including
customer service, sales, marketing, as well as
creating various market niches to create new business opportunities for
SMB’s and Enterprise accounts.
6/03-7/05 Self Employed
Contractor, Denver, CO
Sales Consultant
Ø Independent Contractor working
with Fortune 500 companies, medium size business areas and Utility Electric
cooperatives to formulate Sales objectives. Administered Energy efficiency
programs with Southern Maryland Utility Electric, as well as other utility
companies in CO, GA, VA, and FL.
Ø Boreas Group experience consulting and working with
principles, architects, engineers, Project/ /Program Managers and CAD managers
to upgrade/migrate current OMS, GIS-Outage Network platforms.
Ø Assisted in the sale of a
multi-million dollar integration system with Maryland Electric Cooperative
District (SMECO), they are one of the largest cooperatives in the country.
Ø Provided consulting services
with manufacturers, distributors and technology based companies on their sales/
marketing plans which technical duties including; needs and workflow analysis.
Ø Companies contracted through
Extended Presence Technology, Brassring and Facetime Communications selling
webinar, voice and various software solutions.
Ø Out-produced over 75%
of new associates in first year, consistently Top performer in Region for
Express1-DHL. Worked
closely with Express1-DHL and the Boreas Consulting Group to generate Sales
contracts up to $1.5 million. Industry focus included Renewable Energy,
Healthcare, Pharmaceuticals, Government, Utility, and Technology.
2002-2003 Intervid Technologies Inc,
Atlanta, GA
Business Development Manager
Ø Worked with a broad range of SMB’s, large
enterprise, Education, Medical/Pharrma
markets as target markets utilizing our Turnkey
electronic Security Technology,
Biometrics, Unix/Linux based access control
and software Solutions.
Achieved Quota Buster Award as well as Top
sales increase Award for two Quarters.
Produced first account for this new
Atlanta sales team as well as one of the largest
account to date at that time for this IT Security Technology team.
Ø Selling IP network video surveillance systems Traditional,
hybrid and IP-based systems
on a choice of platforms, including NetBSD (UNIX), Microsoft
Windows™ and
embedded Linux.
Ø Assisted engineering team
with Managed Network solutions including product
implementation, system integration,
business intelligence and PLM solutions.
Turnkey electronic security systems solutions provider
offering a compliment
of services and valued partner of security management
solutions.
Ø Experienced marketer, heavy lead generator at implemented
aggressive cold-calling
efforts while
building relationships with office gatekeepers and office administrators.
Prospected and presented to C-level
execs, managing directors and CEO level positions.
12/00-6/01 Metrocall, Atlanta, GA
Sales Manager (Laid Off-Company Bankrupt)
Ø Turned
around an underperformed sales team by improving team work and motivation,
resulting in 140% revenue increase over 6 months time. Presented to C-Level
Executives, CEO’s and Directors.
Ø Developed
Sales methods that were utilized by one of my National Eagle and Presidents
Club award winners and oversaw the Territory responsibility for Atlanta and
North Georgia. Implemented
Digital Media and Wireless Technologies at multiple locations. Sold to Fortune 500 companies and large enterprise sectors.
Ø Managed a $2 million territory with
Responsibilities including effective training techniques of 10 representatives
in two regions to maximize top sales. Also worked on Wireless software
platforms including ERP and CRM solutions.
12/98-11/00 Arch Communications, Denver,
CO; Atlanta, GA
Senior Account Specialist
Ø Consistently outperformed 14
representatives in new business sales in both the Denver and Atlanta markets as
well as being promoted from Account Executive to Wireless Account Specialist.
Experience in selling both Direct and Indirect Channels.
Ø Increased territory revenue by 150% of
annual quota in the First Quarter of 2000, managed 140 accounts, and had the
highest turnaround territory from worst to first.
Ø Consultative sales in a SMB, mid level
Enterprise markets involving new Wireless Networks with AT&T, Nextel,
Qwest, US West, Verizon and Sprint.
Ø Achieved over 100%
of overall sales quota in 1999 and held 25% of new business sales
for entire
sales team as well as received the highest one month commission check for the
Denver office.
PROFESSIONAL BACKGROUND
Professional Development:
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Professional PSS Selling Skills Course Certified, The One
Minute Sales Person,
Guerilla Marketing Techniques, Three Telemarketing
Training Programs
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Volunteer Work:
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Denver Trout Unlimited, Project Healing Waters, Denver
Dumb Friends League for Animals, Maxfund
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Network Protocols & Technologies:
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IT Security, TCP/IP, PBX, BGP,
Ethernet, VOIP, Voice Technology, SEO, Firewall, Energy Solutions, Cloud,
LAN, WAN, VPN, E-Commerce, VPLS, VPN,
MPLS, SIP, Biometric systems, Access control, Digital Media
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Software Virtualization:
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Experience with MS Office, Salesforce, ACT, MS
Outlook, Adobe Suite, Content Management System, SAP, Unix, Linux, Excel,
Visio, Google Adsense, SaaS, LaaS, PaaS, DaaS, BaaS, Social Network, Web
server admin,
Mac OSX, Apple Mac Leopard
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Education
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B.S.,
Sport Management, Georgia Southern University, Statesboro, GA, 1997
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“Successful people are simply those with successful habits.” Brian Tracy
